Privacy Policy

Who we are

Pixel Pulse LLC. Our marketing site lives on pixelpulsegroup.com. Customer starter sites and the customer account live on pixelpulsenova.com and *.pixelpulsenova.com. Mail for this company is hello@pixelpulsellc.net.

What we collect

Contact form. Name, email, phone, current website, service, budget, message. We send that to our inbox through Resend. Cloudflare Turnstile runs on the form so we can tell a person from a bot.

Free site report. The URL you paste, a score summary, and your browser user-agent go to Firestore so we can operate the tool. If you unlock the rest of the report, we also store the email (and name if you give it), that URL, and whether you opted into mail. We do not fetch your private admin, hosting panel, or Ads Manager from this scan. It only sees the public page.

Nova account. Email and password (Firebase Auth) when you publish a starter. We store the site slug, template, business name you typed, and plan. If you pay for the paid plan, Stripe handles the card. We see Stripe customer and subscription status, not your full card number. A session cookie (nova_sess) on .pixelpulsenova.com keeps you logged in on the account app and your tenant.

Nova usage counters. On pixelpulsenova.com we count, without knowing who you are, how far visitors get: a design was opened, something was changed, Publish was pressed, a site went live. A count carries only a design name, the language, the kind of device (phone, tablet or desktop) and, when a publish stops, a short reason code. Never what you type, your email or your site address. Your browser keeps a random number for the tab in session storage (not a cookie); it disappears when you close the tab, and it is sent with those counts so one visit is counted once. A visit record is deleted after about 24 hours and the daily totals after 90 days. When you publish, our server adds the "email confirmed" and "site live" steps to the same anonymous visit. The network address is used only to limit how many counts one network can send in an hour and is not kept with them. If your browser sends Do Not Track or Global Privacy Control, none of this is sent or counted. The counters stay with our hosting provider, Cloudflare, like the rest of Nova, and are shown to our staff only as totals.

Our admin panel and proposals. Staff sign in with email/password or Google on the admin panel. Proposal links use an unguessable token. Opening a proposal can increment a view counter on that token. That is not the public marketing site tracking you around the web.

Logs. Cloudflare and Firebase may log IP, timestamps, and request paths to keep the sites up and to stop abuse. We do not run a third-party ad pixel on these pages.

What we use it for

• Reply to a brief, incident, or report you started
• Run and improve the free scan
• Host your Nova site and account
• Bill the Nova paid plan through Stripe when you choose it
• Send a proposal you asked for
• Stop spam and break-ins

We do not sell your list. We do not put project inquiries on an automated marketing sequence unless you opted in on the report form.

Who processes it

• Firebase (Google): auth and database (admin, proposals, site checks, report leads, Nova tenants)
• Google Analytics (Google): traffic and usage measurement on our marketing pages, with IP anonymization on (property G-W7NKJ7HG3Z)
• Cloudflare: hosting, DNS, Turnstile, and the worker that serves Nova tenants
• Resend: delivers the contact form mail, report-unlock email, and Nova account mail (magic links, publish confirmations, payment notices, support tickets, invoices)
• Amazon Web Services: receives the contact form on our behalf (API Gateway and Lambda) and is a backup mail path to our own inbox
• Stripe: Nova paid-plan checkout and billing, when you pay

Each of those companies has its own privacy policy for data they process for us.

Cookies and similar

Turnstile sets what it needs to run the challenge. Google Analytics sets _ga and _ga_W7NKJ7HG3Z on the marketing site to measure traffic; both last about 13 months. Nova sets nova_sess for the account. Firebase Auth stores a session when you sign in. You can block cookies in the browser; the scan, forms, and Nova login will not work without the ones they need.

How long we keep it

Contact mail stays in the inbox as long as we need it to do the job and keep records. Scan summaries and report leads stay until we delete them or you ask us to. Nova account data stays while the site exists; if you ask us to take the tenant down, we delete the hosted copy. Stripe keeps billing records under its rules. We keep what the law requires for taxes.

Your requests

Email hello@pixelpulsellc.net to see what we have, fix it, or delete it. Say which surface: contact form, site report, Nova account, or a proposal. We will say if we have to keep a piece for law or an active invoice.

Children

These products are for businesses. We do not aim them at children under 13.

Changes

We will change this page when the products change. The date at the top is the current version.