Do I need a consultation before colour?
For a change of more than two levels, any correction, or anything on previously boxed or henna'd hair — yes. It is fifteen minutes, it is free, and it is the difference between a good result and a long day.
What happens if I'm running late?
We hold the chair for fifteen minutes. After that we may have to shorten the service or move you, because the appointment behind yours belongs to somebody else.
Do you take walk-ins?
For fringe trims and add-ons, usually — call the desk first. For anything with colour in it, no. Colour needs a mixed formula and a booked window.
Do you patch test?
Yes, for new colour clients and for anyone with a history of reaction. Forty-eight hours ahead, two minutes at the desk, no appointment needed.
Can I bring my kid?
Yes. There is a bench by the window and we are fine with noise. For a three-hour colour appointment you will be happier if you don't.
Do you have a fragrance-free option?
In every treatment and at the shampoo bowl. Tell us at booking so the room is set up before you arrive.