Specialty
Three bays, written prices, photos before the invoice.
An independent three-bay shop on Market Ave SW in Grand Rapids. ASE-certified technicians, a 52-point digital inspection sent to your phone, OEM parts, and the warranty terms written down before the work starts.
Work order · today 3 bays open
- Warranty
- 12-Month / 12,000-Mile Warranty
- Bay desk
- (616) 555-0188
- Bay hours
- Mon - Fri 7:00 AM - 5:30 PM · Saturday 8:00 AM - 1:00 PM (Inspections & Express)
Sheet 01 · Shop floor
Three bays, three technicians, no queue you cannot see
Every lift is assigned to one discipline, so a brake job never waits behind a diagnostic that is still on the scope.
Mobil 1 Full Synthetic, Brake Flush, Differential, Filter & 52-Point DVI
Autel Pro Scanners, Smoke EVAP Testing, Oscilloscope, PCM Programming
Hunter Laser Alignment, Brembo Rotor Turning, Suspension, Struts & Timing
Sheet 02 · Labor rates
What the job costs before the hood is open
We quote exact parts and labor hours using standard Alldata labor guides. You receive a digital authorization on your phone before we loosen a bolt.
Service name
CategoryDescription
Price Duration Includes
Brembo / Akebono Ceramic Brake Package
Braking SystemsPremium OE-grade ceramic pads, precision rotor replacement or on-car turning, hardware kit lubrication, and pressure fluid bleed.
From $240 / axle 1.5 - 2.5 Hours New hardware, sensor clips, warranty in writing
Check-Engine Deep Diagnostic & Smoke Test
DiagnosticsLive CAN-bus data stream review, EVAP smoke test for vacuum leaks, cylinder balance test, and a written report before any parts are ordered.
$120 (credited to the repair) 1 - 2 Hours Freeze frame scan + live lab scope
Mobil 1 Advanced Synthetic Service + DVI
MaintenanceUp to 5 qts Mobil 1 full synthetic oil, OEM filter cartridge, 52-point digital inspection with tire depth and battery health graphs sent via SMS.
$89.95 complete 45 Minutes Digital inspection + fluid top-offs
Hunter Pro Laser 4-Wheel Alignment
SuspensionDigital camera measurement of camber, caster, and toe angles with steering angle sensor (SAS) recalibration for smooth highway tracking.
$119.00 1 Hour Before/After digital printout
Sheet 03 · Digital vehicle inspection
You see the photographs before you see the invoice
Every vehicle on a lift gets a 52-point digital inspection. Photographs of the brake lining, the fluid test strip and the tread gauge go to your phone with a plain pass, advisory or attention rating, and you approve or defer each line yourself.
Report DVI-4471 2021 Outback · 68,412 mi
Front brake pads · 8mm lining Pass
Brake fluid moisture · 2.8% copper Advisory
Rear passenger strut · hydraulic leak Attention
Nothing is ordered until you tap approve on the line itself.
Sheet 04 · Commercial accounts
Vans that earn their keep do not sit in a queue
We run fleet accounts across West Michigan on priority bay queueing, one consolidated Net-30 statement, and preventative maintenance logs your DOT file can use.
- Bay priority
- An off-road van moves to the front of Bay 01.
- Billing
- One monthly statement, itemised per unit with mileage and driver signature.
- Labor rate
- Tiered fleet rate from three vehicles up.
- Records
- Service history exported per unit whenever you ask for it.
Sheet 05 · Out of scope
Work we send somewhere else
A shop that claims every job does none of them well. These are the ones we hand to somebody better equipped.
Limit
Note
No Bodywork or Collision Paint
We are mechanical specialists. For fender damage or clear coat repair, we recommend trusted body shops.
No Rebuilt Title Salvage Flips
We will not certify auction rebuilds or clear airbag lights without full factory replacement parts.
No Highway Semi Tractors
Our lifts support passenger cars, SUVs, vans, and commercial light-duty fleet trucks up to F-450 / 4500.
No Unapproved Work
If we discover an extra leaking seal during service, we send photos and require your approval first.
Sheet 06 · Signed off by drivers
What Grand Rapids drivers said afterwards
Customer reviews from Grand Rapids drivers and commercial fleet operators, shared after real bay visits.
ServiceQuote
Brake Package & 60k ServiceThe digital inspection sent straight to my phone showed photos of my brake pads down to 2mm. No pushy sales pitch, just clear photos and honest prices. Riverside is the only shop I trust with my family's cars.
Fleet Scheduled MaintenanceOur landscaping company runs six Ford Transit vans through Riverside's fleet bay. They turn our preventative maintenance around in hours, not days. Kept our crews on the road all summer.
Diagnostic & Harness RepairDealer quoted $1,400 for a catalytic converter check-engine light. Marcus tested the O2 harness and found a severed signal wire. Repaired it for $180. Incredible integrity.
Drop-off or wait in the lounge
Bring it in and we will show you what it needs
Leave the keys before 8:00 and most maintenance work goes back out the same afternoon. Diagnostics get a written report first, then a price, then your answer.